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faqs

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you’ve got questions We’ve Got Answers

In this industry, time is money, and you don’t have either to waste on hunting down answers. That’s why we’ve put together a guide to the questions we hear most. Whether it’s about equipment, parts, service, or support, you’ll find what you need right here. And if you don’t, just give us a call and we will be glad to answer any questions you may have.

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general

What types of industries do you serve?

We provide material-processing solutions for construction, mining, recycling, aggregate, and other industries.

Where are you located, and do you serve areas outside Florida and Georgia?

Our headquarters are in Lakeland, Florida, with yards in Georgia, Dominican Republic and Panama, allowing us to effectively serve the southeast United States, as well as all of the Caribbean and Central America.

What brands do you carry?

We carry a variety of leading brands in the crushing, screening, washing, conveying, and recycling industries. Including Powerscreen, Evoquip, CBI, MDS, Terex Washing Systems, and MGL among others.

How can I request a quote?

You can request a quote by calling us, visiting our website, or stopping by our location for a consultation.

Do you offer both new and used equipment?

Yes! We provide a wide selection of new and used equipment to fit your needs and budget. Contact us to check current availability.

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services

What types of equipment services do you offer?

We provide preventative maintenance, repair, and technical support for all equipment we offer.

Do you offer on-site repair services?

Yes, our team of skilled technicians can provide on-site diagnostics and repairs to minimize downtime.

How often should I service my equipment?

Regular maintenance is essential for optimal performance. We recommend scheduling service based on our manufacturer guidelines or usage levels.

Can I schedule preventive maintenance for my equipment?

Yes, we offer preventive maintenance programs to keep your machines running at peak efficiency.

What should I do if my equipment breaks down unexpectedly?

Contact our service department immediately, and they will begin to troubleshoot the issue, and arrange for a tech to get on site.

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parts

Do you stock replacement parts for all your brands?

Yes, we carry an excessive inventory of over $5,000,000 in OEM parts for all the brands we represent.

How can I order parts?

You can order parts by calling our parts department, emailing us, or visiting our location.

Do you offer same-day shipping on parts?

Yes, we offer same day shipping for in-stock parts to minimize downtime for your operations.

What if the part I need is not in stock?

If a part is unavailable, we can quickly source it and drop ship it to your location.

Can I get help identifying the right part for my machine?

Absolutely! Our parts specialists are available to help you find the exact part you need.

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rentals

What types of equipment are available for rent?

We offer rental options for crushers, screeners, grinders, conveyors, and other material-processing equipment.

What are your rental terms and pricing?

Rental terms vary based on equipment type and duration. Please contact a member of our sales team for model specific pricing.

Do you offer rent-to-own options?

Yes, we provide rent-to-own programs for businesses looking to transition from rental to ownership.

Is maintenance included with rentals?

Routine maintenance is included, but any damages beyond normal wear and tear may be subject to additional charges.

Do you provide delivery and setup for rental equipment?

Yes, we offer equipment delivery, setup, and extensive operator training to ensure you get the most out of your rental.